1. Share your request
Include your preferred date, appointment and pickup times, full addresses, mobility needs, and return arrangements.
REQUEST TRANSPORTATION
Let’s plan your appointment day.
Tell us who is traveling, where you need to go, and the support you would like. Loved & Heard will review your request before confirming availability, the quote, and your ride arrangements.
2. Review the plan
We review the route, requested extras, available schedule, and any package credits. Additional stops and mileage are quoted separately.
3. Receive confirmation
Your ride is reserved only after Loved & Heard sends written confirmation of the accepted schedule and service scope.
A request is not a confirmed reservation.
Payment and package purchases are separate from ride scheduling. Please do not include diagnoses, medical records, or insurance information in this form. For a medical emergency, call 911.
Questions before you submit?
Call 508-502-8121 or email [email protected].
Packages are valid for 120 calendar days after purchase. One extension of up to 30 days may be agreed in writing before expiration; all credits expire by the agreed final deadline, no later than 150 days after purchase. Transfers to one named individual require written agreement and do not restart the deadline. Packages are nonrefundable, subject to the stated legal and company-cancellation exceptions.