General transportation
Single round trips and recurring 3-, 6-, or 9-round-trip packages, with ambulatory and wheelchair options.
FOR FACILITIES & CARE TEAMS
A clear plan for the journey beyond your front door.
Coordinate self-pay healthcare transportation and optional non-medical accompaniment for patients and families in Columbus and Franklin County, Ohio. Every request is reviewed for route, mobility needs, timing, and the scope of support.
Request transportationView Pricing & PackagesSupport for scheduled appointment days
Procedure day
Ride-and-return planning, check-in-area handoff, and return coordination. Reserved Procedure Support is quoted separately.
Oncology & infusion
Transportation planning for recurring appointments, with return arrangements reviewed before confirmation.
Rehabilitation & therapy
Recurring appointment transportation with an agreed primary route and separately quoted extras.
What to include in a request
Provide the traveler’s name and contact person, preferred service date, appointment time, pickup and destination addresses, mobility equipment or access needs, return arrangements, and any requested additional stops or accompaniment. Confirm the traveler or authorized representative agrees to the request and the applicable self-pay charges.
Use the request form for transportation details. Please do not send medical records or clinical information through the form or ordinary email.
Review, quote, then confirm
Request review
We review the requested route, schedule, boarding needs, and available resources.
Written arrangements
The quote identifies the selected fare, chargeable mileage, reserved time, and any other accepted charges.
Coordinated handoff
Pickup, return arrangements, authorized contacts, and facility requirements are confirmed for the accepted reservation.
Service boundaries matter.
Transportation and accompaniment are non-medical. They exclude nursing care, monitoring, medication assistance, lifting, manual transfers, and hands-on personal care. Facility discharge policies and responsible-adult requirements must be reviewed before service is accepted. A transportation request does not establish clinical coverage.
Start with the appointment details.
Use our transportation request form or contact Loved & Heard to discuss the requested arrangements. Availability and the final quote require review.
Submit a transportation request